NewYour business email now lives in the same inbox as your chats.See how NewYour business email now lives in the same inbox as your chats.See how NewYour business email now lives in the same inbox as your chats.See how NewYour business email now lives in the same inbox as your chats.See how
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AI customer assistant for your website

Answer every customer.
Capture every lead.

A chatbot trained on your own website that fits right into your business. It replies instantly, day and night, brings your business email into the same inbox, and turns every conversation into leads, tickets and live chats for your team.

Start free trial Take the product tour
  • 7-day free trial
  • No credit card required
  • Live on your site in minutes

Installs on any website, with step-by-step guides for

WordPressShopifyWixWebflowSquarespaceGoogle Tag ManagerReactNext.jsHTML

Key facts

0/7

Always on

Instant answers, nights and weekends included.

<0sec

Quick setup

From sign-up to a chatbot live on your website.

0line

Simple install

One line of code. No developer needed.

0in 1

All in one place

Chatbot, inbox and help desk together, across your website and email.

Platform

Everything between the first question and the closed deal

One workspace for the assistant, the conversations it has, and the people who follow up.

Trained on your business, not the internet

Add your website and the assistant reads every page: services, prices and policies. Upload documents and write FAQs for the rest. When it doesn't know, it says so and offers a person.

Reading yourcompany.com0pages
  • /services
  • /pricing
  • /about-us
  • /faq
  • /contact

Qualified leads, automatically

Interested visitors leave their name, email and what they need, and it lands in your lead inbox, assigned to whoever is free.

EW
Emma WilsonOnline store · High priority
New
JC
James CarterWebsite redesign
Contacted

Your business email, inside Chat Fits

Connect Gmail, Outlook or any business mailbox. Read, reply, forward and assign customer email with your team, and turn it into a lead or ticket in one click.

Live handoff to your team

Visitors can ask for a person. The chat goes to an agent who isn't busy; they click Start chat and take over.

Can I talk to someone about a bigger project?
Omar joined the chat
OmarOf course! Tell me what you have in mind.

Teams, roles & auto-assignment

Owners, managers and agents each see exactly the work they should. Reassign anything in one click.

SK
Sara KhanManager · Sales
OA
Omar AliAgent · 2 open leads
LP
Lena ParkAgent · Away

Analytics that matter

Conversations, leads and tickets over time, busiest hours, top questions and conversion.

Support tickets and a contact list that stay in sync

Problems become numbered tickets with priority and the full chat attached. Every person who writes in becomes one contact, with shared notes across their chats, leads and tickets, ready to export to HubSpot, Mailchimp or Salesforce.

TKT-1042Contact form not sendingHigh
TKT-1041Mobile layout questionMedium
TKT-1040Invoice copy requestResolved

Instant alerts, no refreshing

New messages, emails, leads and assignments appear the moment they arrive, with a pop-up and an optional bell sound each person can turn on or off.

From first question to happy customer

One conversation, start to finish: the assistant answers from your website, captures the lead, hands over to a free agent when a person is needed, and the customer rates the help they got.

  1. Visitor asks"Do you install in Leeds?"
    0s
  2. AI answers from your siteAreas, prices and next steps
    2s
  3. Lead captured and assignedTo Omar, who's free
    1m
  4. Agent takes over the chatFull history, no repeating
    3m
  5. Customer rates the chat★★★★★ "Quick and helpful"
    8m
Your brandColours and logo picked up from your site.
Domain lockRuns only on the websites you allow.
OffersShow current promotions inside the chat.
WebhooksSend leads and tickets to your own tools.
Business emailGmail, Outlook or any mailbox, shared with your team.
Suggested repliesThe chatbot drafts, your team checks and sends.
ContactsExport to HubSpot, Mailchimp or Salesforce.
Works on phonesThe chatbot and your whole dashboard, on any screen.
Product

Built for the people who answer customers every day

A calm, fast dashboard for owners, managers and agents, with your website chats and email in one place.

Overview
The dashboard overview
How it works

Live on your website this afternoon

  1. 01

    Connect your website

    Create your account and add your URL. The assistant reads your pages; add FAQs or documents for anything else.

  2. 02

    Shape the experience

    Your colours and logo are applied for you. Choose the tone, the greeting and what happens when it can't answer.

  3. 03

    Connect your email and team

    Paste one line of code, connect your business email, and invite managers and agents. New conversations start arriving, already assigned.

Who it's for

Made for businesses that live on enquiries

Agencies & studiosQualify project enquiries and book discovery calls.
E-commerceAnswer shipping, returns and product questions instantly.
Clinics & servicesExplain services, prices and opening hours, and take bookings.
Real estateCapture buyer and tenant details from every listing page.
Software & SaaSDeflect repeat support questions and route the rest.
Education & trainingGuide students to the right course and enrolment steps.
Trust & privacy

Private by design

Your customers' conversations belong to you. Every account is isolated, and you stay in control of who sees what and where your assistant runs.

  • Account isolationConversations, leads and contacts never leave your workspace.
  • Role-based accessAgents see only their own work; owners control every section.
  • Domain allow-listYour assistant only loads on the websites you approve.
  • Encrypted credentialsIntegration keys are encrypted at rest and never shown again.
Pricing

Straightforward plans. No surprises.

Every account starts with a free trial with all features unlocked. No credit card needed.

Loading plans…

About us

We help small teams respond like big ones

Chat Fits exists because good businesses lose customers for a simple reason: questions arrive at 11 pm, on weekends, or while everyone is busy, and a contact form feels like a wall.

We built an assistant that learns from your website, answers the way your team would, and knows when to step aside for a real person. Every conversation becomes something your team can act on: a lead, a ticket or a contact.

Why “Chat Fits”? Because it fits. One line of code fits it into any website, from WordPress and Shopify to a hand-built site. It fits your brand, your team and the channels your customers already use.

Accurate over cleverIt answers from your content and admits when it doesn't know.
People stay in chargeYour team can step into any conversation, any time.
Simple by defaultSet up in minutes, without a developer.
Your data is yoursPrivate to your account, exportable whenever you like.
Blog

Latest from the blog

Guides and ideas for answering every customer, faster.

See all posts
FAQ

Questions, answered

Can't find what you're looking for? Ask us directly and we'll get back to you.

Get in touchWe usually reply within one business day.
How does the free trial work?

Sign up with your name and email. There's no plan to choose and no credit card needed. Every feature is unlocked during the trial. Choose a plan whenever you're ready; if you don't, the assistant pauses when the trial ends and everything is kept for when you return.

Where do the answers come from?

Only from what you provide: your website's pages, documents you upload and FAQs you write. If it doesn't know, it says so and offers your contact form or a person instead of guessing.

Can my team reply to visitors directly?

Yes. A visitor can ask for a person at any point. The chat is routed to an agent who isn't already chatting; they get an alert, click Start chat and reply from the dashboard. Chats close automatically after one minute without a reply from the visitor.

Can my team answer our business email here?

Yes. Connect Gmail, Google Workspace, Outlook, Microsoft 365 or any business mailbox. Your team reads and replies from Chat Fits with attachments, CC and BCC, assigns emails to each other and turns them into leads or tickets. Replies are sent from your own address.

Do I need a developer to install it?

No. You copy one line of code into your website. There are guides for WordPress, Shopify, Wix, Webflow, Google Tag Manager and plain HTML.

Can someone copy my assistant onto their site?

Not if you set your allowed websites. The assistant only loads on the domains you list.

Can I change my plan later?

Yes, you can switch plans from your dashboard at any time.

Start answering every visitor today

Try every feature free. Setup takes less than 60 seconds.

Start free trial Compare plans